Designing a Next-Gen "Service Scheduling" Feature for Autonomous Fleets
Автор: Boris Tuch · 2026
Задача: Fleet managers struggled to predict vehicle downtime due to service needs. The goal was to design a proactive maintenance scheduler that integrates with IoT diagnostics to suggest service slots before a breakdown occurs.
Решение: I designed an "Autonomous Scheduling" panel that visualizes vehicle health as a color-coded timeline. The solution allows managers to "Drag & Drop" service slots, automatically adjusting the fleet availability. I introduced a gamified "Health Score" widget to give managers a quick overview of fleet status.
Результат: Successful beta test with 100 fleet managers resulted in a 25% reduction in unplanned downtime. The NPS score for the dashboard increased from 32 to 58.